Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. This Shipping Policy explains how we process and deliver orders to customers in the United States and the United Kingdom.

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During periods of high demand, processing times may be slightly longer.

Shipping Destinations

We currently ship to:

• United States
• United Kingdom

Additional destinations may be added in the future.

Estimated Delivery Times

United States

• Standard Shipping: 5–12 business days

United Kingdom

• Standard Shipping: 3–10 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors outside our control.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, shipping method, and order value.

Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (when available).

Please allow up to 48 hours for tracking information to become active.

Customs, Duties & Taxes

United Kingdom

Orders shipped within the UK generally do not incur additional customs charges.

United States

Any import duties, customs fees, taxes, or other charges imposed by local authorities are the responsibility of the customer unless otherwise stated at checkout.

Delivery Delays

We are not responsible for shipping delays caused by:

• Customs inspections
• Carrier disruptions
• Weather conditions
• Public holidays
• Incorrect shipping information provided by the customer
• Events beyond our reasonable control

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, we cannot guarantee replacement or reimbursement.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 48 hours of the expected delivery date.

We will work with the shipping carrier to investigate and assist where possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through our Contact Us page or support email.